The saying goes that “A business succeeds not because it is big or because it has been long established, but because there are people in it who live it, sleep it, dream it and build great future plans for it”.
Our vision is supported by three pillars:
The Phakama mission is based in values, not rules. Our values are aligned to the good governance principles of ethics and integrity, customer focus and performance excellence.
Our operating principles are in accordance with the behavioural competencies of accountability, collaboration and transparency. Putting it differently we espouse the principles of performance through people, customer intimacy and information sharing.
“Your Trust. Our Commitment”
Phakama Administration Services (Pty) Ltd (previously known as Phakama Funeral Society (Pty) Ltd) evolved from Softelect Engineering, founded in 1987, when the need for a more holistic approach to funeral planning was recognized. Reaction Information Technology (Pty) Ltd developed AdminSolutions – the ultimate solution for all aspects of member administration.
As technology advanced and became more accessible to a wider spectrum of clients, an Internet Interface for AdminSolutions was developed – ADSOL Internet. Along with all the associated benefits, this Internet Portal facilitates communication between Administrator, Insurer and Client.
The name ‘Phakama’ was given to us by Winnie Mandela in 1999 - it means ‘Stand Up’ in Zulu.
The name embraces the spirit of upliftment that we adhere to and is in recognition of the people and communities who are determined to help themselves and in so doing, building a foundation for the future.